Maintenance Requests

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To place a maintenance request, please click on this link: Tenant Service Requests. This system allows tenants to enter and track their own work orders via the web. Please call the Property Management Office at 312-629-5000 to have a User Name and Password emailed to you.

  • If you have forgotten your password, call the Property Management Office to have your password reset.
  • If you have a new contact person in your office that will enter work orders, please contact the Property Management Office to have the new contact setup.
  • You may have as many persons in your office as you like to enter or view work orders, but we would recommend that you use the following criteria when selecting these persons:
  • Someone who is in the office regularly and can be contacted by the person who is dispatched to handle the matter. For example, if a work order is entered for a light out, it is helpful for the responding Engineer to be able to speak to the person who made the request to ensure they are changing the correct bulb.
  • Someone who has the authority to incur charges on behalf of the company. If a request is made for a work order that will require additional charges (light bulb change, carpet shampoo, after hours HVAC) the authorization for the charges is implied when the work order is entered.

Fee Schedule

Building Service Billing Rate
Suite Lockout Assistance $37.00 each
Freight and Loading Dock Reservation $110.00 per hour - 4 hour minimum
Dock Security Attendant $55.00 per hour - 4 hour minimum
Freight Operator $55.00 per hour - 4 hour minimum
Building Engineer $65.00 per hour - Regular Time $97.00 per hour
Overtime - 1/2 hour minimum
Building Porter (per man, per hour) $37.00 per hour - Regular Time $55.00 per hour
Overtime - 1/2 hour minimum
Additional Security Coverage $55.00 per hour per officer - 4 hour minimum
Recycling Bin $6.00 each
Dumpster Delivery & Pick Up - Small Barrel $30.00 each
Dumpster Delivery & Pick Up - Large Gondola $35.00 each
E-Waste Recyling - Tube TV $25.00 each - Drop Off at Dock between 7:00 AM - 3:00 PM
E-Waste Recycling - CRT Monitor $10.00 each - Drop Off at Dock between 7:00 AM - 3:00 PM
E-Waste recycling: All other items Free of charge - Drop Off at Dock between 7:00 AM - 3:00 PM
Signage - Lobby Directory Strip $30.00 each
Signage - Brass Floor Directory Strip $50.00
Signage - Grey Floor Directory Strip $95.00
Signage - Suite Signage $175.00
Keys (Office, Restroom, etc.) $10.00 each + $65.00 per hour - 1/2 hour minimum
Building Access Cards - New $20.00 each
Building Access Cards - Activation $10.00 each
Light Bulbs Material + $37.00 per hour - 1/2 hour minimum
Ballasts Material + $65.00 per hour - 1/2 hour minimum
Overtime Air Conditioning (HVAC) $155.00 per hour - 2 hour minimum weekdays, 4 hour minimum Saturdays
Administration Fee charged when using outside vendor, unless otherwise specified in lease 15%
Bike Room $50.00 annual Fee
Gallery Reservations between 3:00pm-10:00pm $500.00
Gallery and Roof Top Reservations Between 3:00pm-10:00pm $1,000.00
Conference Room A Full Day $350.00
Half Day (4 Hours) $175.00
Conference Room B Full Day $400.00
Half Day (4 Hours) $225.00
Conference Room A & B Combined Full Day $475.00
Half Day (4 Hours) $275.00
Studio Theatre - 6th Floor Full Day $280.00
Half Day (4 Hours) $200.00

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