To place a maintenance request, please click on this link: Tenant Service Requests. This system allows tenants to enter and track their own work orders via the web. Please call the Building Management Office at 312-629-5000 to have a User Name and Password emailed to you.
- If you have forgotten your password, call the Building Management Office to have your password reset.
- If you have a new contact person in your office that will enter work orders, please contact the Building Management Office to have the new contact setup.
- You may have as many persons in your office as you like to enter or view work orders, but we would recommend that you use the following criteria when selecting these persons:
- Someone who is in the office regularly and can be contacted by the person who is dispatched to handle the matter. For example, if a work order is entered for a light out, it is helpful for the responding Engineer to be able to speak to the person who made the request to ensure they are changing the correct bulb.
- Someone who has the authority to incur charges on behalf of the company. If a request is made for a work order that will require additional charges (light bulb change, carpet shampoo, after hours HVAC) the authorization for the charges is implied when the work order is entered.
Fee Schedule
| Building Service | Billing Rate |
| Suite Lockout Assistance | $37.00 each |
| Freight and Loading Dock Reservation | $110.00 per hour - 4 hour minimum |
| Dock Security Attendant | $55.00 per hour - 4 hour minimum |
| Freight Operator | $55.00 per hour - 4 hour minimum |
| Building Engineer | $65.00 per hour - Regular Time $97.00 per hour Overtime - 1/2 hour minimum |
| Building Porter (per man, per hour) | $37.00 per hour - Regular Time $55.00 per hour Overtime - 1/2 hour minimum |
| Additional Security Coverage | $55.00 per hour per officer - 4 hour minimum |
| Recycling Bin | $6.00 each |
| Dumpster Delivery & Pick Up - Small Barrel | $30.00 each |
| Dumpster Delivery & Pick Up - Large Gondola | $35.00 each |
| E-Waste Recyling - Tube TV | $25.00 each - Drop Off at Dock between 7:00 AM - 3:00 PM |
| E-Waste Recycling - CRT Monitor | $10.00 each - Drop Off at Dock between 7:00 AM - 3:00 PM |
| E-Waste recycling: All other items | Free of charge - Drop Off at Dock between 7:00 AM - 3:00 PM |
| Signage - Lobby Directory Strip | $30.00 each |
| Signage - Brass Floor Directory Strip | $50.00 |
| Signage - Grey Floor Directory Strip | $95.00 |
| Signage - Suite Signage | $175.00 |
| Keys (Office, Restroom, etc.) | $10.00 each + $65.00 per hour - 1/2 hour minimum |
| Building Access Cards - New | $20.00 each |
| Building Access Cards - Activation | $10.00 each |
| Light Bulbs | Material + $37.00 per hour - 1/2 hour minimum |
| Ballasts | Material + $65.00 per hour - 1/2 hour minimum |
| Overtime Air Conditioning (HVAC) | $155.00 per hour - 2 hour minimum weekdays, 4 hour minimum Saturdays |
| Administration Fee charged when using outside vendor, unless otherwise specified in lease | 15% |
| Bike Room | $50.00 annual Fee |
| Gallery Reservations between 3:00pm-10:00pm | $500.00 |
| Roof Top Reservations Between 8:00am-10:00pm | $1,000.00 |
| Conference Room A | Full Day $350.00 Half Day (4 Hours) $175.00 |
| Conference Room B | Full Day $400.00 Half Day (4 Hours) $225.00 |
| Conference Room A & B Combined | Full Day $475.00 Half Day (4 Hours) $275.00 |
| Studio Theatre - 6th Floor | Full Day $280.00 Half Day (4 Hours) $200.00 |
